- Home /
- Ways to travel /
- Metro /
- Information
Metro customer information
Your hub of information about using Tyne and Wear Metro.
Using Tyne and Wear Metro should be an easy, seamless journey, providing a fast and frequent service that moves you around the region. Browse the guidance, charters and information below to understand more about using Metro.
-
About Metro trains
-
Accessibility on Metro
-
Activities and offers
-
Bikes and scooters on Metro
-
Car parking
-
Conditions of Carriage and Byelaws
-
Customer's Charter, performance and customer satisfaction
-
Information during disruptions
-
Dogs on Metro
-
Family friendly travel
-
'I need a seat' badges
-
Leaf fall disruption
-
Lost property
-
Managing vegetation
-
Match day and event travel advice
-
Metro Connect Free Wi-Fi
-
Metro nightworks
-
Modernisation and maintenance
-
Penalty Fares
-
Safety on Metro