Data Protection

Data Protection legislation gives an individual the right to access personal data and other certain information held about them by organisations.

To make a Subject Access Request to Nexus please email subject.access@nexus.org.uk.

To make a Subject Access Request to the North East Mayoral Strategic Authority please email dataprotection@northeast-ca.gov.uk 

When receiving a subject access request, we will reserve the right to verify the identity of the individual making the request.   Acceptable documents include: passport, driving licence, medical card, birth certificate/adoption certificate, recent utility bill confirming current address dated within the last three months.  Photocopied documents are acceptable.  Two documents are required with at least one of those documents including a photograph.

There is no charge for Subject Access Requests, but we may charge a reasonable fee for the administrative costs of complying with a request if is manifestly unfounded or excessive, or if you request further copies of your data.  You will normally receive a response within one calendar month.

Journey planner icon Journey planner icon hovered

Planner

Timetables icon Timetables icon hovered

Timetables

Departures icon Departures icon hover

Departures

Travel updates icon hover Travel updates icon hover

Updates